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Shipping Policy

Each product will be packed with care and delivered to you through the United States Postal Service Priority Mail. This method allows for speedy delivery. After each purchase, you will receive a tracking number for your package. 

Orders will ship out in 1-3 business days after your order is placed.

*Summer Shipping*
Please be diligent with tracking your order in the summer. Try to bring candles in as soon as possible. 

Orders Not Received

If you did not receive your items, please contact the courier with your tracking number to inquire on where your package is.

PLEASE NOTE: Once your package dropped off at the post office, we are not responsible for it for any reason (this includes, but is not limited to, theft after delivery). We are also not responsible for any damages to products incurred during transit. We ensure that all fragile items are packed securely. We advise you to contact the courier if you notice any damage to your items.

USPS customer service: **we advise you to call your local post office** 1-800-275-8777

***All reports of lost orders must be provided to us, Brighteyed for Treasures within 10 days of order ship date. If delivery confirmation has been provided by the courier, we are not responsible for any missing package or items from a package.